The Future Of Quality: Leadership & Culture Norms

Who's Who ?

Edwards Deming

William Edwards Deming (October 14, 1900 – December 20, 1993) was an American statistician, professor, author, lecturer and consultant. He is perhaps best known for the "Plan-Do-Check-Act" cycle popularly named after him. In Japan, from 1950 onwards, he taught top management how to improve design (and thus service), product quality, testing, and sales (the last through global markets) through various methods, including the application of statistical methods.Deming made a significant contribution to Japan's later reputation for innovative high-quality products and its economic power.

He is regarded as having had more impact upon Japanese manufacturing and business than any other individual not of Japanese heritage. Despite being considered something of a hero in Japan, he was only just beginning to win widespread recognition in the U.S. at the time of his death.

The Future Of Quality

Thursday, February 6, 2014

Leadership & Culture Norms

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